Refund policy

5. Damage and Defects

 You agree to inspect your print upon pick-up or delivery. You further agree to report any damage or

defect to Dan@firmamentlightco.com no later than thirty (30) days after delivery, and provide

photographs or other documentation of the damage or defect, including the packaging for shipping

damage. Please retain the packaging until we respond. We may require additional information

necessary to evaluate your claim. Documented damage or defects will be replaced or refunded at

our option.

 Lost packages reported within thirty (30) days after the expected delivery date will be replaced or

refunded at our option.

 You agree that no refund or replacement will be provided for alleged damage or defects unless

supported by photographs or other documentation and reported within thirty (30) days after

delivery.

6. Returns

ALL SALES ARE FINAL. Because each print is made to order in the size and finish you choose, custom

prints, framed pieces, metal and canvas prints, and limited editions are final sale as expressly provided

in the damage, defect, and lost-package policy above. No returns or exchanges are accepted for reasons

other than damage, defects, or no delivery as expressly provided herein.